• (020) 25650429
  • info@obnexpress.com
  • 1036, Shivajinagar, Pune, MH, India
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FAQ

FAQ

Pre-booking will ensure you have the least delays for the pick up of your goods. Generally it will be within 90 minutes of your call. If there are any delays en route you will be notified.

For us to quote you a price, Customer Services will need the size and weight of the consignment, the delivery and collection postal codes. The size of the consignment will enable us to provide the most appropriate vehicle size for the task. For quote ....Please check the price calculator ...

Having a credit account with us is the easiest way to ensure a faster service. If you do not have a credit account with us we will ask you for payment before we undertake the package. We will accept most UPI Payment, Netbanking. Or you can pay by cheque or cash on collection of the goods. Opening a credit account is easy ? simply Contact Customer Services and we will be happy to send you a form.

If any problems do arise, Connect to Customer Service on 020-25650429 or email us on * helpdesk@obnexpress.com

Yes, your goods are insured and covered by our Goods in Transit insurance. Your goods are insured at With additional cost of Rs. 250 or 2% of your goods value/ shipment value, per consignment.

If you have goods that are more expensive please discuss at the time you are talking with our Customer Services.

Your KYC will be mandatory to book any shipment with the OBN Express! Discuss with Customer Services for further details.

Yes, connect to our Customer Services team about your requirements.

We would be happy to quote you a competitive rate for regular contract runs. Call our Customer Services to discuss details.

Yes. All deliveries will be required to have a signature or OTP at the destination. This will be obtained as Proof of Delivery (POD).

We don?t normally require you to sign at the time of pick up.

We are able to deliver most standard and common packages, but there are some things we cannot, for example radioactive waste which requires specialist transfer.

For our full services contact our Customer Services to discuss the range of services best to suit you.

Call our Customer Service on (020)2565 0409 or email us on helpdesk@obnexpress.com. We are open 9.00 am to 6.30 PM. hours a day, 6 days a week.

This is not a problem. If there is a change to any of the details of the delivery of your package, then call Customer Services as soon as you can update the delviery address.

The delivery costs will be recalculated and you will be advised at the time of the change.

No. We welcome any enquiry and will be happy to discuss your details and provide our best service.